Shipping policy

Last updated: July 24, 2026

At SHUBH JEWELERS, we are committed to delivering your jewelry safely, securely, and efficiently. Every order is carefully packaged and shipped using trusted carriers to ensure it arrives in excellent condition.

Shipping Options

We currently offer the following shipping methods within the United States:

Economy Shipping

  • Free on all orders.
  • Estimated delivery: 4–7 business days, depending on your shipping location. Actual delivery times may vary by destination.

Available shipping methods and estimated delivery dates are calculated at checkout based on your shipping address and selected shipping method. Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances.

Expedited Shipping

  • Faster shipping options are available for an additional charge.
  • Shipping costs are calculated at checkout based on your destination and selected shipping method.

Available shipping options and estimated delivery times are calculated and displayed during checkout based on your shipping address and selected shipping method.

Please note: Delivery estimates begin once your order has been processed and shipped. Transit times are estimates and may vary due to destination, weather, holidays, or carrier service interruptions.

Shipping Restrictions

We currently ship only to eligible destinations within the contiguous United States. At this time, shipping is unavailable to Alaska, Hawaii, Nevada, Puerto Rico, U.S. territories, certain remote destinations, and APO/FPO/DPO military addresses.

We apologize for any inconvenience and appreciate your understanding.

Order Processing

In-Stock Items

Orders for in-stock items are typically processed and shipped within 1–2 business days.

Made-to-Order Items

Made-to-order jewelry is handcrafted specifically for you and generally requires 1–2 weeks for production. More intricate or custom designs may require up to 3 weeks before shipment.

Manufacturer-Direct Items

Certain products may ship directly from one of our trusted manufacturing partners. These items may require additional processing time before shipment.

Packaging and Delivery

  • Each shipment is carefully packaged and double-boxed for maximum protection during transit.
  • We recommend opening shipped packages while recording a video for verification and support in the event of any shipping discrepancies.
  • If your package arrives with visible damage to the outer packaging, we recommend refusing delivery and contacting us immediately for assistance.

Signature Confirmation

To help protect your purchase, all UPS Ground shipments include Signature Required at no additional charge. Expedited shipments may also require a signature based on the order value, destination, or carrier requirements.

Shipping Insurance & High-Value Orders

SHUBH JEWELERS may insure shipments at our discretion to help protect your purchase during transit.

For very high-value orders, we reserve the right to ship using FedEx or another secure carrier instead of the selected shipping method. These shipments may include full insurance, signature confirmation, and additional security measures to ensure the safe delivery of your purchase. If an alternate carrier is used, there will be no additional cost to the customer unless otherwise communicated prior to shipment.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your shipment throughout its journey.

Delivery Inspection, Discrepancies & Reporting Requirements

Customers are expected to inspect their orders promptly upon delivery and verify that the package and its contents have arrived as expected.

Any discrepancies involving missing merchandise, damaged or tampered packaging, or incorrect contents must be reported to SHUBH JEWELERS within 24 hours of the carrier's delivery confirmation.

Customers reporting a delivery discrepancy must retain the original shipping box, shipping label, and all interior packaging materials until the matter has been reviewed. Customers may also be asked to provide clear photographs of the package, shipping label, packaging materials, and items received, along with their order number and other relevant information.

To the fullest extent permitted by applicable law, SHUBH JEWELERS reserves the right to deny responsibility for delivery discrepancies reported after the 24-hour reporting period. Failure to report within this timeframe may affect our ability to verify the circumstances, investigate the shipment with the shipping carrier or applicable insurance provider, and determine an appropriate resolution. Nothing in this policy limits rights that cannot legally be waived.

International Shipping

We do not currently accept international orders directly through our website. However, international shipping may be available upon request. Please contact us for additional information.

Shipping Delays

While we strive to meet our estimated delivery times, SHUBH JEWELERS is not responsible for delays caused by weather, natural disasters, carrier service interruptions, customs processing, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order. SHUBH JEWELERS is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Need Help?

If you have any questions regarding shipping, tracking, or delivery, please reach out to us at support@shubhjewelers.com or TEXT us at +1 (563) SHUBH-88. We are here to ensure a smooth and satisfying shopping experience.