Return

At Shubh Jewelers, we want you to be completely satisfied with your purchase. Our return and exchange policy is designed to ensure a smooth experience for our customers. Please review the following guidelines for returns and exchanges:

1. Timeframe: You can return or exchange an item within 14 days of the purchase date. Terms and conditions apply.

2. Return Shipping: The buyer is responsible for covering the return shipping costs.

3. Condition: The returned product must be in its original condition and packaging. If the product is returned damaged or not in the same condition as it was shipped, return fees may be applied.

4. Product Verification: We will verify that the returned product matches the one originally purchased. If the product is found to be different, it will be sent back to the buyer. If there is a difference in the weight of the product from when it was shipped to the customer and the product that is returned, the return will be rejected and no refund will be provided.

5. Customized Products: Please note that customized products cannot be returned under any circumstances.

6. Opening Packages: We recommend opening shipped packages under video surveillance for your protection and verification.

7. Policy Changes: Please note that we reserve the right to modify our return and exchange policy at any time. We recommend checking this page periodically for any updates.

Contact Us: For any questions or assistance regarding returns and exchanges, please reach out to us at returns@shubhjewelers.com or TEXT us at +1 (563) SHUBH-88. We're here to prioritize your satisfaction and ensure a positive shopping journey with us.