Delivery

Shipping Options:

• Express Services: All packages are shipped using express next-day or priority 2-day shipping services. Certain items may be shipped directly from the manufacturer, resulting in extended processing times.
• Made-To-Order Items: Takes 1-2 weeks to be created, and some pieces, depending on the complexity of the work required, may take up to 3 weeks.
• In-Stock Items: We aim to ship these within 1-2 days for swift delivery.

• Each shipment is meticulously packaged and double-boxed for maximum protection during transit.
• We recommend opening shipped packages under video surveillance for verification and support in case of any discrepancies.
• For damaged outer packaging, we recommend not accepting the package and contacting us immediately for assistance.
• All deliveries require an adult signature for proper verification and safe receipt of your order.

We don't accept international orders directly on our website. However, we offer international shipping upon request. Please contact us for more information.

• Items can be returned or exchanged within 14 days of the purchase date. Terms and conditions apply.
• Buyer may be responsible for covering return shipping costs.
• Returned products must be in their original condition and packaging. If the product is damaged or not in the original condition as it was shipped, return fees may apply.
• We will verify that the returned product matches the original purchase, including its weight. If the product is different or its weight does not match the originally shipped item, the return will be rejected, no refund will be issued, and the item will be shipped back to the buyer.
• Customized products cannot be returned under any circumstances.

Contact Us: For any inquiries, assistance with orders, or issues with shipments, please reach out to us at support@subhjewelers.com or TEXT us at +1 (563) SHUBH-88. We're here to prioritize your satisfaction and ensure a positive shopping journey with us.